
Dhairya Panchal
Customer Service / Support
About Dhairya Panchal:
I am a dedicated and detail-oriented professional with over 9 years of experience in customer service, administration, and financial operations. Known for my strong communication skills, ability to multitask, and customer-first attitude, I take pride in creating positive experiences and building relationships. I thrive in fast-paced, team-oriented environments and am always eager to learn and grow. My background in handling sensitive financial data and supporting internal teams has equipped me with the reliability and professionalism needed to succeed in customer-facing roles like this.
Experience
Experienced administrative and customer service professional with over 9 years of success supporting office operations, handling financial transactions, and providing high-quality customer support. Skilled in managing accounts payable, vendor relations, and front-desk coordination. Proficient in Microsoft Office and ERP systems like SAP and QuickBooks. Recognized for reliability, accuracy, and a friendly, solution-oriented approach in fast-paced environments. Now seeking to bring my strong organizational and interpersonal skills to a customer-focused role in the banking industry.
Education
Completed a Quality Assurance Certificate from Humber College, Toronto, where I developed strong attention to detail, analytical thinking, and process-oriented skills—valuable assets in customer service and financial transaction environments. Also hold an Ontario High School Diploma, providing a solid foundation in communication, problem-solving, and professional readiness.
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