Dhairyashil Rana
Services provided: Sales & Marketing Management , Other Customer Experience & Tech Support , Business Consulting Services , Copy Editors , Content / Copywriting , Content Writing & Editing
About Dhairyashil Rana:
Young professional with a managerial and analytical mindset and a passion for sports. Experience in sales, marketing and team development with a diverse skill set including written and verbal communication, problem solving and strategic planning. Proven success in developing and managing partnerships, business development and leading large teams in healthcare as well as IT sectors.
Experience
Customer Relations and Retention specialist
Was responsible for providing high- quality services for customers
Helped and developed strategies to retain client business- which led to reduction in client loss by 40%
Directly involved in developing and executing closing High–ticket closing strategies and market penetration
strategies
Provided accurate information about promotions, customer programs and products, helping drive high customer retention
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions
Leveraged sales expertise to promote products and capitalized on upsell opportunities
Presenting projections, goals and strategies to shareholders and potential investors
Customer service representative – Team Lead
• Helped customers with questions, complaints and gave information about the products and services
• Consistently exceeded annual sales targets
• Developed healthy work environment within the team and increased work efficacy by15%
• Applied highly effective selling skills while properly engaging and presenting solutions to customers
• Strengthened customer relationships by listening to customer concerns and giving priority to service requirements
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
• Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions
Education
A.M.C DENTAL COLLEGE AND HOSPITAL- GUJARAT UNIVERSITY, AHMEDABAD, INDIA
Bachelors of Dental Surgery
BIRLA PUBLIC SCHOOL, RAJASTHAN, INDIA
Senior Secondary High School
Professionals offering similar services to those of Dhairyashil Rana
Professionals in the same Customer Service / Support sector as Dhairyashil Rana
Professionales offering Sales & Marketing Management services
Professionales offering Other Customer Experience & Tech Support services
Professionales offering Business Consulting Services services
Professionales offering Copy Editors services
Professionales offering Content / Copywriting services
Professionales offering Content Writing & Editing services
Jobs near London, Ontario
-
Maintenance Team Lead
Found in: Talent CA C2 - 6 days ago
EllisDon London, Canada Full time. · You as Maintenance Team Lead will: · Assist in planning, control and supervision of maintenance work and operation of all landscaping as well as interior and exterior building components at the sites. · Work on site and at the office, providing hands-on completion of work ...
-
Project Manager
Found in: Talent CA C2 - 3 days ago
Magil Construction London, CanadaProject Manager London, Ontario PROJECT MANAGER · Reporting to the Director of Construction, this position is responsible for the success of projects under his/her leadership in directing the overall operations. · RESPONSIBILITIES · Plan, direct, and ensure the implementati ...
-
cook
Found in: Talent CA 2 C2 - 13 hours ago
OZEN RESTAURANT London, CanadaEducation: Secondary (high) school graduation certificate · Experience: 1 year to less than 2 years · Work setting · Restaurant · Tasks · Prepare and cook complete meals or individual dishes and foods · Plan menus, determine size of food portions, estimate food requirements and c ...