Dhwani Patel

I am deeply passionate about leveraging technology to drive positive change and enhance user experiences. I am excited about the opportunity to bring my skills and enthusiasm to your team and contribute to the success of your organization.

I'm an experienced Technical Support Analyst with a strong background in customer service and IT. At EAP Expert Software Inc., I managed service desk tickets, performed quality assurance testing, and collaborated on IT projects. My stint at Walmart further sharpened my communication skills and customer-centric approach.

With a solid technical foundation and hands-on experience, I'm well-equipped to handle internal communication needs. My projects, including an Online Multiplayer Strategy Game and a Project Management Application, showcase my collaborative and innovative approach. I'm eager to leverage my skills as an Internal Communications Coordinator to enhance internal communication channels and support IT-related communication requirements.

I hold a degree in Computer Programming from Sheridan Institute of Technology and Advanced Learning, graduating in April 2024 with a GPA of 3.3/4.0. This program provided me with a comprehensive understanding of software development principles and practices, equipping me with the skills needed to excel in technical roles. My education has been instrumental in shaping my expertise in various programming languages, development frameworks, and database technologies, laying a solid foundation for my career in IT and software development.