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Edmonton
Divina Baronda

Divina Baronda

Admin Assistant, E-commerce

Administrative

Edmonton, Alberta

Social

Services offered

Hi! I'm Divina. I am a professional e-commerce store associate with three years of experience in store management and administration. Experienced in handling and managing day to day team operation. A team player with attention to detail and a strong problem solver.

I am confident with my ability to contribute success to a company, team or organization. I will be more than happy to bring my diverse skill set to make a meaningful impact in this world.

Order processing
E-commerce store associate
Admin assistant
Inventory management
Customer service
Approximate rate: CAD$ 20 per hour

Experience

  • eCommerce Platforms: Familiar with various platforms like WooCommerce and Magento and most proficient in using Shopify platform.
  • Product Listing: Created and updated product listings with detailed descriptions, pricing, monthly promotions.
  • Inventory Management: Experienced in maintaining accurate inventory records, restocking products, and managing stock levels efficiently.
  • Payment Processing: Handled secure transactions and refunds using payment gateways such as credit cards, banks and Paypal.
  • Order Processing: Efficiently processed online orders, ensuring accuracy, and timely shipment
  • Customer Service: Provided exceptional customer service through email, chat, and phone support to address inquiries and to resolve issues pertaining to orders to ensure customer satisfaction.
  • Website Maintenance: Assisted in website updates, including product uploads and pricing changes.
  • Data Analysis: Analyzed sales data to identify trends and optimize product listings.
  • Team Collaboration: Worked closely and collaboratively with cross-functional teams like logistics and marketing.

Education

I graduated as a Business Administration in Management Accounting at Arellano University, Philippines in year 2014.

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