Dorothy Melissa Start

2016-2023       Thunder Bay Regional Health Sciences Centre

Staffing Clerk

-Worked as a member of a large multidisciplinary team to provide staffing to units within the hospital as required

-Maintained accurate records within the department, both hard copy and electronic

-Worked with electronic scheduling software and Microsoft Office software to perform daily duties

2012-2016       Bayshore Home Health

Client Services Coordinator

-Served as Branch Educator implementing a new system improving communication across organizations, documentation efficiencies, data analysis and reporting, and reducing error rates.

-Trained coordination staff on an integrated process and technology platform for branch and field operations.

-Trained administrative staff on products that enable field staff to utilize their full scope of practice to deliver the best care to our clients.

-Consistently met deadlines.

-Continually receive personal requests and commendations from clients and their families.

2003-2007       Options Northwest

Residential Counsellor

-Built strong, collaborative relationships with members of a multidisciplinary team.

-Provided cognitive, social, emotional, and psychological support to clients and their families.

2003-2006       Community Living Thunder Bay                     

Personal Support Worker

-Provided exceptional client care in a variety of settings for individuals with both physical and mental disabilities

-Engaged with other agencies involved in client care to ensure optimal well-being of clients.

-Recognized for maintaining composure, taking charge, and working with emergency care staff in a crisis situation.

2025 – Confederation College – Thunder Bay, ON

Practical Nursing

Honours Diploma

2012 – Everest College – Thunder Bay, ON

Accounting and Payroll Administrator

Honours Diploma

2003 – Toronto School of Business – Thunder Bay, ON

Personal Support Worker

Honours Diploma

2001 – ICS Canada – Westmount, QC

Animal Sciences 

Honours Diploma