Doug Ware

30+ years of senior management level leading physical and information technology responsibilities and experience with Department of National Defence, Royal Canadian Mounted Police, other Government Departments, Crown Corporations and Private Industry.  A proven track record of using my excellent personal, communication and organization skills to effectively and safely develop, mentor, teach and lead information technology and physical Security, Disaster Recovery and Business Continuity activities for a large enterprise.  A team player with excellent oral, written and computer communication skills, high quality of work, driven and highly self- motivated. Strong business acumen and able to work independently.  Active PSPC Canadian NATO Secret (Level II) Security Clearance.

• Extensive IT management experience leading multidisciplinary teams, with a proven track record in digital transformation, modernization initiatives, and disruptive change
• Strong knowledge of cybersecurity frameworks, privacy legislation, and IT governance, with applied experience in enterprise applications and IT service management (ITIL)
• Demonstrated ability to negotiate and manage vendor and partner relationships, ensuring accountability, value, and compliance
• Lead IT Professionals to strengthen enterprise cybersecurity and data privacy practices, ensuring compliance with frameworks and legislation (e.g., NIST800, CIS Controls, PIPEDA, Law 25)
• Partner with business leaders to ensure IT is positioned as a trusted enabler and business partner
• Negotiated and managed vendor and partner relationships to maximize ROI and ensure performance and compliance
• Provided technology budgets, forecasts, and ROI analysis to support cost-effective decision-making
• Responsible for effective Service Desk and IT service management practices (e.g., ITIL, continual improvement, client support) to ensure timely, customer-focused service
• Promoted service excellence, stakeholder engagement, and end-user experience across all technology functions