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Dylan Clero

Dylan Clero

Front Desk Agent Supervisor

Tourism / Travel / Hospitality

Toronto, Ontario

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About Dylan Clero:

  I'm currently based in Anguilla, working as a spa desk agent and supervisor, where I've honed my customer service and organizational skills. Having been born in French SXM and grown up between SXM, Anguilla, and Canada, I'm a Canadian citizen. I would be a valuable addition to your team. I have a proven track record of working effectively in diverse teams, and I would be honored if you would consider me for an interview for this position. I started as a Front Desk Agent at Aurora Anguilla resort and golf course, and I did it to improve my customer service and the ability to interact with our VIP guests. I got promoted in six months. I do love the property, but I like to grow my career in a city where I can enjoy work and life. My experience in other countries and cultures has made me adaptable and flexible, which I believe is a key part of personal and professional growth. 

 As a Front Desk Agent/supervisor, I work closely with VIPs daily. I hold a certificate in business administration, and I work in Anguilla as a Front Desk Supervisor/Manager at Sorana Spa. This property is a 5-star resort, golf club, and spa.

 I would appreciate your review of my CV and consideration of me for an interview. If allowed to work at your property, I can assure you that you won't regret it. I am responsible, professional, and organized,  with a deep-seated love for the hospitality industry. Both of my parents have worked in different departments within this industry, and their influence has instilled in me a readiness and excitement to take on new challenges. My experience in various countries and cultures has made me adaptable and flexible, which I believe is a crucial aspect of personal and professional growth. I am fully aware that there is always more to learn, and I am eager to understand and master all that is required for this position. My commitment to learning and growth is unwavering. Thank you for your time and consideration.

Experience

I've been working as a Front desk Agent on a Caribbean island since November 2023, and I'm looking to continue working in the hospitality industry where I can grow my career.

Education

Oxford College, Toronto, Canada

Business administration

Canadian International School SXM

 

 

 

 

 

 

 

 

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