Ehab Yosef

Government of Canada, Ottawa, ON — Technical Advisor JULY 2018 - PRESENT 

• Used existing solutions in innovative ways to solve problems and identified flexible and adaptable solutions while recognizing professional and organizational standards, resulting in tremendous time and cost savings and highly satisfied customers. 
• Applied Security and privacy principles, “best practices” and Information Management standards in order to ensure their integration in all proposed business solutions and projects. . 
• Provided advice on IT approaches, processes, programs, and services that had major positive impact on delivering best value for the business.

Microworks, Ottawa, ON — Network Integration Specialist MAR 2013 - SEP 2016 

• Advised clients on complex IT issues and projects, analyzed clients’ business requirements and needs. Followed best practices for network design and project delivery, which had a great effect on customers’ satisfactions and business continuity. 
• Managed project lifecycle from needs analysis, proposal writing, system implementation, customer acceptance, delivery to support, while applying ITIL principles, practices and framework which resulted in meeting and exceeding clients’ expectations. 
• Expedited the installation of several applications by utilizing scripting skills and automation techniques to deploy target applications efficiently and effectively, thus reducing deployment time and cost by at least 40%.
• Designed, planned, and configured various Enterprise Server Applications and network solutions, such as MS Exchange, MS SharePoint, MS CRM, LAN, WAN, WLAN technologies. 
• Troubleshot network issues following OSI model and best practices, and established procedures and practices which significantly reduced network downtime for our clients.

Appletree Medical Group, Ottawa, ON — Manager of IT Operation and Network Engineer SEP 2005 - MAY 2012

• Planned, designed, and implemented various IT network infrastructure solutions such as LANs, WLANs, and established a presence in a data center to house and secure patients’ records.
• Advised management on complex issues, such as business challenges, financial status, technical support, IT projects, data center state, security, etc.…
• Worked collaboratively with doctors and nurses from different specialties to achieve their business objectives and modernize their practices by bringing innovation and introducing paper free environments. This resulted in a well-managed, automated practices which in return had a tremendous impact on their patients’ care, and overall income.
• Oversaw 8+ IT specialists working to provide ongoing support for server applications and network technologies.
• As a manager, encouraged others’ input and suggestions, stimulated constructive discussion of different points of view, focusing on the organization’s strategic objectives, visions and values.
• Provided constructive feedback, and recognized all contributions, communicated team success and organization wide contribution to other organizational members.
• Built cooperation, loyalty, and helped achieve consensus and encouraged my team to promote their work throughout the organization.

Carleton University, Ottawa, ON — Bachelor of Information Technology (NET)

• SEP 2016 – APR 2019 Graduated from Carleton University with high distinction in information Technology (NET)

Algonquin College, Ottawa, ON — Advanced Technology Diploma

• SEP 2016 - APR 2019 Graduated from Algonquin College with honors in the field of Computer Engineering in Networking.

Willis College, Ottawa, ON — Information Technology Diploma 

• SEP 2001 - APR 2002 Graduated from Willis College with high honors in the field of Information Technology