Emmanuel Antwi-Kusi

Self-motivated and goal-oriented business analyst with more than 8 years' expertise maximizing an organization's performance through the implementation of innovative tools and procedures to achieve business objectives. I'm highly skilled at gathering and analyzing business needs to automate or enhance current systems, as well as reviewing workflow and process limitations through collaborations with multiple stakeholders and successfully establishing and developing profitable relationships.

• Managed relationships and consulted with program/business owners, end-users, vendors, and team members to identify and resolve system/process-related issues.
• Performed and analyzed root cause of issues and recommended preventative solutions.
• Documented processes and created functional design documents and prototypes.
• Created test cases and performed user acceptance testing of processes.
• Prepared documentation on projected benefits, use cases, current/proposed process, workflows, data flows, risk integration, and end-user adoption plans/ guides.

Vancouver Island University | Masters in Business Administration