Erica King

A progressive professional with people based experience. I believe that I can bring valuable contributions to your team with my passion and determination.

HUB International - Auto Insurance Advisor 
Kindersley, SK  •  08/2022 - Current

·     Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

·     Carried out day-day-day duties accurately and efficiently.

·     Explained features, advantages and disadvantages of various policies to promote insurance sales.

·     Calculated quotes and educated potential clients on insurance options.

·     Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.

·     Counted, verified and handled bank deposits and data entry.

·     Maintained high standards of customer service by building relationships with clients.

West Central Abilities - Temporary Residential Manager 
Kindersley, SK  •  02/2022 - 08/2022

·     Responsible for managing and supervising the operations of the Group Home including monitoring resident condition by observing physical and mental condition and exercise, respond to emergencies and on call.

·     Responsible to work within budget means, complete staff schedules, assist in hiring, supervising, delegating and disciplining subordinates.

·     Manage and attend all medical, legal and wellness appointments , providing detailed documentation of the outcome

·     Maintain a safe, secure, and healthy resident environment by following standards and procedures; following proper sanitization procedures, maintaining security precautions; following prescribed dietary requirements and nutrition standards

Home Care/ BUH - Continuing Care Assistant 
North Battleford, SK  •  04/2021 - 02/2022

·     Monitor resident condition by observing physical and mental condition and exercise

·     Assist residents in their home by providing personal services, such as, bathing, pericare, dressing, and grooming, provide housekeeping and laundry services; preparing and serving meals and snacks.

·     Record resident information by making entries in the resident journal; notifying supervisor of changing or unusual conditions

·     Maintain a safe, secure, and healthy resident environment by following standards and procedures; following proper sanitization procedures, maintaining security precautions.

Battleford's Residential Services Inc - Disability Support Worker 
North Battleford, SK  •  03/2021 - 02/2022

·     Support residents by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands, monitor resident condition by observing physical and mental condition and exercise.

·     Assist residents by providing personal services, such as, bathing, pericare, dressing, and grooming, feeding and housekeeping.

·     Record resident information by making entries in the resident journal; notifying supervisor of changing or unusual conditions.

·     Maintain a safe, secure, and healthy resident environment by following standards and procedures; following proper sanitization procedures, maintaining security precautions; following prescribed dietary requirements and nutrition standards.

Harwood Manor - Personal Support Worker 
North Battleford, SK  •  10/2020 - 04/2021

·     Monitor resident condition by observing physical and mental condition and exercise

·     Support residents by providing housekeeping and laundry services; shopping for food and other household requirements;preparing and serving meals and snacks; running errands

·     Record resident information by making entries in the resident journal; notifying supervisor of changing or unusual conditions

·     Assisted clients with daily living needs to maintain self-esteem and general wellness.

·     Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

LutherCare Communities - Personal Support Worker 
Saskatoon, SK  •  08/2020 - 10/2020

·     Monitor resident condition by observing physical and mental condition and exercise

·     Support residents by providing housekeeping and laundry services; shopping for food and other household requirements;preparing and serving meals and snacks; running errands

·     Assist residents by providing personal services, such as, bathing, pericare, dressing, and grooming

·     Record resident information by making entries in the resident journal; notifying supervisor of changing or unusualconditions

·     Maintain a safe, secure, and healthy resident environment by following standards and procedures; following propersanitization procedures, maintaining security precautions; following prescribed dietary requirements and nutrition standards

Cedar Garden Care Home - Personal Care Worker Day Supervisor 
Saskatoon, SK  •  02/2020 - 08/2020

·     Monitor resident condition by observing physical and mental condition and exercise.

·     Support residents by providing housekeeping and laundry services; shopping for food and other household requirements;preparing and serving meals and snacks; running errands

·     Assist residents by providing personal services, such as, bathing, pericare, dressing, and grooming.

·     Record resident information by making entries in the resident journal; notifying supervisor of changing or unusual conditions.

·     Maintain a safe, secure, and healthy resident environment by following standards and procedures; following propersanitization procedures, maintaining security precautions; following prescribed dietary requirements and nutrition standards.

·     Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

·     Evaluated employee performance and coached and trained to improve weak areas.

Education

Avant Garde Beauty College

Regina  •  2014

Diploma : Cosmetology

North Battleford Comprehensive High School

2012

Diploma

Certifications

First Aid & CPR Level C

May 2022 to May 2025

Medication Module

March 2020

Food Safe

May 2020

Personal Care Worker Certification

May 2020

WHMIS

August 2021

TLR

October 2020 to October 2023

Gentle Persuasive Approach

November 2020 to Present

Venture Supervisor Training

April 2022

SGI NIT Training

September 2022

Level One Insurance License

November 2022