Ethan Graham

Hello peers, my name is Ethan Graham, I'm a Canadian citizen having completed my Business Administration - Human Resources advanced diploma at Niagara College.

I'm a self-driven, inspired, and highly motivated professional with over 5 years of customer service experience. I am always willing to embrace challenges and find ways to enhance my HR skillset. Additionally, I'm currently seeking an opportunity to learn and grow as a professional in this constantly evolving industry.

Please do not hesitate to reach out and connect with me!

Bethesda Services Senior Administrative Assistant – Adult Clinical Services (Full-Time)

9/2023-4/2024. Thorold, ON

• Worked strongly alongside Developmental Support Services Ontario (DSO). Collected Client referrals and implemented them in the Bethesda Data Base and Nucleus Labs systems.
• Conducted choice appointments with clients and Behavior Consultants.
• Assisted with managing the adult clinical services soundboard. I received sensitive, confidential, or urgent calls related to client's well-being.
• I have experienced presenting organizational changes or updates in an email format and in team meetings.
• Collected meeting minutes and organized meeting agendas.
• Managed purchasing orders for the Behavior Support Services (BSS). This included but was not limited to Speech & Language Pathologists, Occupational Therapists, and Behavior consultations.
• Processed all Invoices in the BSS department.
• Managed petty cash for the BSS department.
• Reconciled Mastercard and petty cash within the payroll HRIS system.
• Created and reorganized schedules for the BSS team. Ensured all schedules were accurate before submitting payroll.
• Managed purchase orders for all office supplies and ensured all office supplies were organized and available for peers.
• I assisted with a wide variety of projects/tasks. Such Projects included, prepping for the Wonder Of Me Group and Zones Group (both tasks required calling clients, getting clients to answer pre-screen questionaries, sending teams invites, and monitoring sessions). Additionally, I have assisted Admin team members with updating the administrative e-manual & modifying job duties.

Bethesda Services Human Resource Assistant (Contract)

6/2023-9/2023. Thorold, ON

• Supported the HR team by conducting performance Interviews. Interviewed new staff through their second, sixth, and twelfth week of employment and implemented the scores/results into a KPI tracker.
• Managed the employment files. I Collected all employment files and converted them into digital files.
• Managed reference calls for the HR recruitment team.
• Collected Applications, reviewed resumes, and scheduled interviews.
• Participated in biweekly HR meetings. Provided useful insight into organizational culture and organizational strategies.

Andrew Peller Limited People & Culture Generalist (CO-OP)

3/2022-6/2022. Grimsby, ON

• Experience processing payroll. Ensuring employees are paid on time, adding any additional bonuses/allotments and removing terminated staff within a stipulated time.
• Took lead in organizing all physical employment files. Ensured all employees have been entered into the HRIS system.
• Implemented new full-time and part-time employees into the Dayforce system while ensuring all information was correct and accurate.
• Participated in fiscal year meetings. Provided recommendations to smoothen the onboarding process.
• My daily duty consisted of contract write-ups for seasonal part-time and full-time workers, permanent part-time workers, and permanent full-time workers.
• Managed the weekly newsletter. I had the ability to edit, organize and collect important information in regards to Andrew Peller Limited. This included welcoming new hires, current job postings, any updates regarding estate events, new wine shops or wine shop events, and new monthly incentive programs.

At Niagara College, I had the opportunity to meet some amazing people and professors. It's a privilege to be able to network and socialize at a place that expresses culture, creativity, and a sense of belonging. I had several assignments/projects that opened doors for my peers and I. I was able to collaborate with Excelsior Community College (ECC) introducing the benefits of incorporating a new recognition system. I also had the opportunity to work with the Town of Lincoln reviewing policies & procedures, creating risk assessments, and had the opportunity to present our findings to the HR team. At Niagara College, I had the opportunity to meet some amazing people and professors. It's a privilege to be able to network and socialize at a place that expresses culture, creativity, and a sense of belonging. I had several assignments/projects that opened doors for my peers and I. I was able to collaborate with Excelsior Community College (ECC) introducing the benefits of incorporating a new recognition system. I also had the opportunity to work with the Town of Lincoln reviewing policies & procedures, creating risk assessments, and had the opportunity to present our findings to the HR team.

Skills: Culture Change · Social Media Communications · Networking · Team Leadership · Interpersonal Skills · written and verbal communication skills · Team Building · Teamwork · Emotional Intelligence · Cross-team Collaboration