Eva Umuhoza

I am a very hardworking lady, with a track record of being reliable, punctual, and patient in dealing with clients and colleagues. I am flexible and able to cover various shifts including days and nights. If given the opportunity, you will find me to be a great asset to your team. 

I am so grateful for consideration in advance. Please let me know if you have any questions. 

Sincerely,

EVA UMUHOZA 

Shelter Support Worker                                                                                               Jan 2020-July 2021

Shepherds of Good Hope                                                                                             Ottawa, ON

• Conducted intake, risk assessment, and monitored clients’ wellbeing at the shelter
• Provided harm reduction kits to clients who need them.
• Provided emergency intervention to clients in overdose or medical emergency situations. 
• Administered naloxone to clients in high-risk situations to reverse the effects of opioids.
• Provided counselling to clients experiencing homelessness and/or addition. 
• Participated in the research and development of programs that support independence and individual goals.
• Gathered information and participated in the development and maintenance of the individual service plan, behavioral support, and medical support plans.

Crisis Support Worker                                                                                                June 2018-Dec 2019

Centre for Addiction and Mental Health (CAMH)                                                        Toronto ON

• Engaged, assessed, planned, intervened, and evaluated client’s cases.
• Supported and assisted clients in crisis through coordination of emergency shelter and provision of resources
• Supported clients with addictions, physical, mental and developmental challenges.

Community Support Worker                                                                                   May 2016 - May 2018 Working for Change                   Toronto, Ontario.

• Mobilized resources For Seniors and Mental Disability Clients.
• Mentored and trained new staff in conversing resources for the seniors and clients.
• Engaged, assessed, and intervened youth with mental health issues
• One to one home care support and social services to youth and adults.
• Conducted crisis intervention for youth and adults in residential homes and schools.
• Liaised with community, agencies and Institutions in planning social service programs.
• Engaged, assessed and supported clients to cope with life challenges.
• Encouraged team building and career development through motivational seminars and one on one.

• Hon. Bachelor of Social Work, Minor in Public Administration                   Sept 2016 - Present York University   Toronto ON
• National CPR Foundation: Certificate of Completion in Standard CPR/AED (Adult/Child/infant).            2021
• Harm Reduction Program: Certificate of Overdose Training to Save Life.                           2021
• Alison Empower Yourself: Certificate of Health and Safety for Caregiving.                           2021
• TSSH: Certificate of Training for Toronto Shelter Standards.                                                2021
• Microsoft Office suite and Office 365. 2016