Evan Bryan

A new grad looking for a career in the supply chain management or operations management.

Scarborough Health Network (SHN)

Supply Cart Specialist - January 2023 - Present

• Collaborate with clinical staff to redesign supply rooms to optimize inventory rotation 
• Improve operations by working with department leadership on product standardization projects to optimize supply chain expenditures, targeting a 15% reduction in supply chain expenditures over the next fiscal year while maintaining quality standards
• Assist in inventory management to achieve a 95% accuracy rate in inventory counts and implement systems to reduce stockouts by 50% within three months

Key Accomplishment:

• Collaborated with a small team to develop and implement a supply chart for a new urgent care center within a tight 72-hour window, ensuring seamless operations from day one

Royal Bank of Canada (RBC) – Summer Student Program

Operations Officer – 2022

• Managed and optimized workflow coordination among team members, ensuring seamless task delegation and efficient allocation of resources to meet operational objectives
• Reviewed client files processed by team members for accuracy and completeness
• Provided team support and guidance when requested

Operations Agent - 2019 - 2021

• Coordinated personal mortgage payouts with client lawyers to facilitate smooth and timely transactions, ensuring all legal and financial requirements were met
• Maintained accountability for credit card maintenance, meticulously validating client information and processing all necessary documentation for credit card changes in compliance with regulatory standards 
• Conducted thorough client information verifications through a combination of inbound and outbound phone calls and online verification procedures, ensuring data accuracy and security 
• Collaborated closely with team members to effectively manage work volumes, fostering a cohesive and efficient operational environment

Key Accomplishment:

• Consistently achieved daily processing targets
• Participated on the Diversity and Inclusion Committee and delivered peer presentation to encourage a culture of empowerment and inspiration in the workplace

Scarborough Health Network (SHN)

   Vaccine Clinic Screener - November 2020 – April 2021

• Assisted with the set-up of the provincial COVAX appointment booking tool at one of first vaccination clinics in the GTA
• Accountable for the check-in and check-out processes within the clinic, ensuring seamless and efficient patient experiences from arrival to departure. This involved coordinating patient arrivals, verifying appointments, collecting necessary information, and facilitating timely check-out procedures, while also addressing any concerns or inquiries to uphold high standards of customer service and satisfaction
• Top of Form
• Bottom of Form
• Transferred all patient information related to vaccination at Long-term Care homes to ensure completeness and accuracy of provincial database
• Ensured appropriate documentation, including consent forms have been completed

Key Accomplishment:

• Highly trusted team member responsible for training new employees in a rapidly changing environment during the peak of COVID

McMaster University – Bachelor of Commerce Program