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Fabien Zakani

Fabien Zakani

Creator Content Editor / Customer Service

Customer Service / Support

Midtown Toronto, Toronto

Social

About Fabien Zakani:

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


 

Experience

Cook/Cashier Nu Bagel - Toronto

Oct 2022 - Present (3 months +) 

Interacted with guests to obtain feedback on product quality and service levels. Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business. Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation. Took food orders from cashiers and cooked items quickly to complete order items together and serve hot. Prepared food items in compliance with recipes and portioning control guidelines. 

Social Media Marketing Intern - GROW 360 

Apr 2022 - Jun 2022 (3 months) 

Implementation of stories and reals on Instagram and Tik-Tok Events in place for collaboration (Inauguration) Make videos and photos (Lightroom, Splice on IOS APP phone) Work social media platforms for 15+ clients Responded to comments, posts and questions from various channels. Analyzed trends in social media posts and followers to maximize views. 

Operations Support Officer - Amazon 

Aug 2021 - Feb 2022 (7 months) 

Shipping area Receive and store goods Pick up items using scanner Pack and ship customer orders Bring box to right destinations (Dock) Scan packages at right locations Put parcels in bag, close and place in corresponding box 

 

Social Media Marketing Intern Frenchy ASSOCIATE

May 2021 - Jun 2021 (2 months) 

Plan post in Instagram 

Use application Mojo for Instagram 

Make planning with Trello 

Retail Salesperson Galeries Lafayette 

Feb 2019 - Feb 2020 (1 year 1 month)

Prepared merchandise for sales floor by pricing or tagging Engaged with customers to build rapport and loyalty Animate department sales during event (Halloween, Christmas) Maintain department using catalog of brand Increased sales on Summer period

Education

Philiance Formation School Bachelor of Social Media, 2021- 2022

High School Marcel Pagnol Associate Degree, Store Business Management 2015 - 2017

High School Jean Pierre Timbaud High School Diploma 2011 - 2014

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