Fahim Al Faruqui

Experienced cybersecurity specialist, IT system and network support expert and IT project manager. I bring a wealth of knowledge regarding IT security, systems, network, project management, and customer support.
Seeking cyber security jobs in Dubai.

Senior SOC Analyst / Senior Cyber Defender                                                                                                   05/2022 – Present

Open Systems / Ontinue (Remote, Canada)

• Monitoring, detecting, and responding to threats in customer environments using SOC platform
• Communicating with customers and providing security expertise and advice
• Maintaining proficiency by following the latest trends and developments in cybersecurity
• Keep operations running smoothly and ensure the quality of investigations by functioning as a Shift Lead
• Mentor and coach junior members of the team

Information Security Specialist                                                                                                                          09/2021 – 05/2022               

NTT DATA (Halifax, Canada)

• Contacting assigned system owners to gather relevant background information about the system/application and setting up meetings to get all the required information for assessment and to identify any gaps.
• Reviewing system-related material including specifications, diagrams, requirements, and test plans to ensure security-related standards are followed.
• Reviewing results with system owners and senior co-workers, as needed.
• Investigate and conduct security assessments using available documentation.
• Evaluating and making recommendations for new products and technologies usage

Cyber Security Analyst                                                                                                                                        02/2018 – 09/2021               

GoSecure (Halifax, Canada)

• Threat analysis and investigation through NIDS and LIDS management, Endpoint Detection & Response systems, raw data/log analysis from the system, malware analysis, intelligence gathering, and correlation 
• Provide IT security expertise to the clients in proactive analysis or in incident response scenarios from malicious activities whenever required 

• Engagement in numerous threat hunts to ensure successful client risk and threat mitigation
• Operational processes such as documentation, create/update ticket management for incident responses

Assistant Vice President                                                                                                                                     07/2012 – 08/2017

Dutch-Bangla Bank Limited (Dhaka, Bangladesh) 

Joined as an Executive Officer in IT division, Head Office in July 2012 and later promoted to Senior Executive Officer in January 2016 and Assistant Vice President (AVP) in June 2017.

• Configured, troubleshoot and supervised for smooth business operations – Cisco devices, IP Phones for 750 Fast Tracks, Windows domain environment users account management
• Arranged meetings with different enlisted link connectivity vendors (ISPs) to increase the overall performance of the bank infrastructure communication
• Supervised and managed six team members for smooth and maximized operations of ATMs, Fast Tracks network connection supervision and Mobile Banking offices ICT support
• Prepared and maintained various network and system operations documentation and tutorials based on company policy

IT Support Engineer                                                                                                                                             10/2010 – 01/2012

Effusion (London, UK)

• Installed, configured and supervised existing and required applications on networks, 200x servers, Terminal servers, and Exchange 2007 server, users account management to support various clients’ smooth business operations
• Configured and troubleshot – HP thin clients, various laptops (Toshiba, Samsung, Apple), printers (Lexmark, Kyocera), DrayTek routers, Cisco router/firewall, 3COM switches to promote various clients' business tasks
• Windows Data backup, UTP cabling, maintain/update IP telephony system, documentation, various vendor interactions (SAGE, Adobe, mozy, ISP) for the client's business operations

System Engineer & Faculty                                                                                                                                 11/2009 – 09/2010

The Central College of London (London, UK)

• Configured, supervised and troubleshot – BT and Cisco 800 series router, Windows 200x domain controller, file server, client PCs (HP, Dell), printers (Lexmark, Samsung), HP scanners for smooth business operations
  • Users account management, maintained and updated college website information for efficient business operations
• Taught various ACP and ABE computer system & networking courses to certificate and diploma-level students to prepare them skillfully for the exams

Senior Officer                                                                                                                                                        01/2005 – 09/2008

Dutch-Bangla Bank Limited (Dhaka, Bangladesh)

Joined as an Officer in IT division, Head Office in January 2005 and promoted to Senior Officer on January 2008.

• Configured, troubleshot, and supervised –  Cisco network devices (router, firewall, and switch), Cisco ACS, Windows 

98/2000/XP, Red Hat Linux, MS Office 200x, DNS, DHCP, and Proxy server, anti-virus solutions for smooth operations

• Numerous ICT support for clients – email accounts management (configure, permission, quota allocation), resource sharing (printers, scanners, data), network structured cabling, etc. for efficient business operations

Teaching Assistant                                                                                                                                                04/2003 – 04/2004

Independent University, Bangladesh (Dhaka, Bangladesh)

• Helped Professor conducting examinations and scrutinized undergraduate computer science students' examination scripts
• Other works which facilitated undergraduate computer science programs of the University

M.Sc. in Wireless Networks   2009                                                                                                                                                                                     Queen Mary University of London (UK)