Fiaz Fidha Pritom

I have 1.5 years of customer service job experience by working as a order assembly,  guest service agent, front desk security service provider and host security. I am physically fit to do heavy lifting work. Fluent in english. Also fluent in Bangla and Hindi. Can work efficiently at online platform. Experienced with management and customer handling work. Available for both full-time  and part-time. With working availability for morning, day , evening and night shifts. 

1. Order Assembly, Disco Cheetah Korean Grill, Vancouver, BC
o Restocked products, managed inventory, and handled customer and online orders. o Inventory and spoilage management
o Managed the product's shelf life.
o Packaging orders and ensuring the cleanliness of the workplace.
o Managed food delivery drivers and provided exceptional customer service.
2. Guest Service Agent, Seasons in the Park, Vancouver, BC
o Took guest reservations, managed customers, and organized tables. o Handled customer calls and provided hosting services.
o Managed online platforms for orders and table management.
3. Host and Security, Deco Nova Karaoke Bar, Richmond, BC
o Greeted and received customers, provided information, and verified identities. o Inspected VIP rooms and ensured customer satisfaction.
o Restocked the bar and escorted customers to their cars.
4. Front Desk Security, Aberdeen Square, Richmond, BC
o Inspected CCTV cameras and provided information to customers. o Managed customer inquiries and company security emails
o Ensured the safety and security of the mall.

• Bachelor of Science in International Business Management, Fairleigh Dickinson University, Vancouver, 2022
• Marketing Management, British Columbia Institute of Technology (BCIT) - Current, 2023