Firas El Zein

Mississauga, Ontario

About Firas El Zein:

Hospitality Professional with a warm and friendly demeanor always! Skilled at conflict resolution. Team builder who is acutely attentive to employees’ and guests’ needs. Punctual problem solver and an avid multitasker. Strategic thinker and data-oriented decision-maker. Track record of being an essential part of the management team and instrumental in providing effective solutions that produce immediate impact and contribute to the establishment’s long-term success.

Experience

Assisstant General Manager
Courtyard By Marriott Burlington
Mar 2021–Present

Guest Services Manager
Marriott Niagara Falls Hotel Fallsview & Spa, Niagara Falls, Ontario Mar 2019–Mar 2021

Guest Services Agent/ Acting supervisor
Marriott Niagara Falls Hotel Fallsview & Spa, Niagara Falls, Ontario Mar 2017–Mar 2019

Hyatt International Management Development Program - Rooms Division Hyatt Regency Chicago, Chicago, Illinois
Jun 2016 – Dec 2016

Education

Niagara College
June 2018
Post-Graduate Diploma in Business Sales & Marketing

Sagesse University accreditation of Ecole Hôtelière de Lausanne June 2015
Bachelor of Science in Hospitality Management

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