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Firas El Zein

Firas El Zein

Mississauga, Ontario

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About Firas El Zein:

Hospitality Professional with a warm and friendly demeanor always! Skilled at conflict resolution. Team builder who is acutely attentive to employees’ and guests’ needs. Punctual problem solver and an avid multitasker. Strategic thinker and data-oriented decision-maker.  Track record of being an essential part of the management team and instrumental in providing effective solutions that produce immediate impact and contribute to the establishment’s long-term success. 

Experience

Assisstant General Manager 
Courtyard By Marriott Burlington
Mar 2021–Present  

Guest Services Manager 
Marriott Niagara Falls Hotel Fallsview & Spa, Niagara Falls, Ontario Mar 2019–Mar 2021

Guest Services Agent/ Acting supervisor
Marriott Niagara Falls Hotel Fallsview & Spa, Niagara Falls, Ontario Mar 2017–Mar 2019 

Hyatt International Management Development Program - Rooms Division Hyatt Regency Chicago, Chicago, Illinois 
Jun 2016 – Dec 2016 

Education

Niagara College 
June 2018 
Post-Graduate Diploma in Business Sales & Marketing 


Sagesse University accreditation of Ecole Hôtelière de Lausanne June 2015 
Bachelor of Science in Hospitality Management 

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