About Firas El Halabi:
I currently reside in Montreal, Canada, undertaking a program in E-Commerce and Online Business Management. I have experience working as a Marketing research analyst in several Non-Governmental Organizations where I was responsible to increase visibility of the projects that we support, searching for potential clients to build a long-lasting relationship with the team. Targeting the right audience by utilizing a proper customer relationship management system and always keeping myself updated with new tools and ways to improve data.
Experience
Marketing research analyst
Key responsibilities included:
- Collaborated with the in-house team on ideas for social campaigns and deliverables.
- Managed communication and engagement with the online community by replying to DMs and comments.
- Monitored social media channels for industry trends by using social media monitoring tools.
- Reviewed analytics and created reports on key metrics.
- Analyzed company's database, by using CRM and SEO software on a daily basis to find prospective clients for market research studies.
- Researched industry and global markets for potential clients and vendors to promote the brand identity.
Education
Trebas Institute E-Commerce and Online Business Management program 2021 – 2023 Skills learned in the program:
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