Gerard Goulet

Over the past three decades, I have cultivated and implemented proficient and innovative training strategies in HR, IT, and Operational transformations across diverse sectors, encompassing Public Transportation, Electronics Manufacturing, Mining, Pulp & Paper, Distribution, Construction, Banking, Education, First Nations, and the Service Industry, both in unionized and non-unionized environments.
My expertise lies in harnessing adult learning principles and fundamental learning strategies to ensure the effective transfer of knowledge, employing a comprehensive approach involving teaching, demonstration, practical application, and evaluation. I have successfully led training initiatives for large-scale organizational and ERP/system implementations, engaging stakeholders at various hierarchical levels within an enterprise organization, while adeptly grasping enterprise business processes.
With a keen ability to analyze technical systems and ERP module documentation, I skillfully develop training materials, guides, and manuals tailored to staff with varying degrees of technical knowledge and computer literacy. Additionally, I demonstrate proficiency in presenting technical concepts and associated business process procedures to diverse user groups. I diligently review and update existing systems documentation in light of new systems and ERP modules, exercising considerable independent judgment and initiative.
Furthermore, I exhibit exceptional aptitude in establishing and maintaining effective working relationships with a wide array of internal contacts. My communication skills, both oral and written, are highly effective, enabling me to articulate complex information clearly and concisely.