Grace de Lima
Education / Training
About Grace de Lima:
Seasoned learning professional with over 10 years of experience in instructional design, employee training, and learning & development within the banking and financial services industry.
Experience
Proven track record in training and implementing startup lines of business in several banking divisions, driving key performance indicators such as compliance, quality, and customer satisfaction.
Education
MEd: Adult, Community & Higher Education | University of Alberta
Edmonton, AB | 2018 – 2020
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