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Grace de Lima

Grace de Lima

Instructor | Training & Development

Education / Training

Toronto, Ontario

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About Grace de Lima:

Seasoned learning professional with over 10 years of experience in instructional design, employee training, and learning & development within the banking and financial services industry.

Experience

Proven track record in training and implementing startup lines of business in several banking divisions, driving key performance indicators such as compliance, quality, and customer satisfaction.

Education

MEd: Adult, Community & Higher Education    |   University of Alberta                  

Edmonton, AB    |   2018 – 2020

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