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Toronto
Hetal Dalal

Hetal Dalal

Licensed Optician

Healthcare

Toronto, Ontario

Social


Services offered

I am a Licensed Optician and Contact Lens Fitter with over 15 years of experience. Worked in variety of field in providing best service with customer retention

Approximate rate: CAD$ 30 per hour

Experience

Clinic ManagerEvolve Wellness, Scarborough, ON | Jan 2018 – Present

  • Managed clinic operations and led a team of staff, increasing productivity and patient satisfaction.
  • Implemented service enhancements and patient feedback loops, boosting retention rates.
  • Maintained compliance with healthcare regulations and industry best practices.

Senior Store ManagerBudget Optical, Scarborough, ON | Jan 2009 – Present

  • Directed operations, inventory, budgeting, and staff training to improve store performance.
  • Implemented promotions and campaigns, increasing sales and customer engagement.
  • Mentored new employees, improving service quality and operational efficiency.

Licensed OpticianEye Optical, Markham, ON | Apr 2023 – Jun 2023

  • Assisted clients with frame selection, adjustments, and minor repairs.
  • Ordered, edged, and fitted prescription lenses accurately.
  • Educated clients on contact lens usage and follow-ups.

Licensed Dispensing OpticianOllie Quinn, Toronto, ON | Jul 2017 – Aug 2018

  • Evaluated prescriptions and provided lens and frame recommendations.
  • Adjusted and repaired eyeglasses for proper fit and comfort.
  • Kept updated with industry trends and continuing education.


 

Education

  • Diploma in Small Business & Entrepreneurship – George Brown College, Toronto, ON (2017)
  • Diploma of Opticianry – B.C College of Optics, Vancouver, BC (2009)
  • Bachelor of Home Science – S.M. Patel College of Home Science (1999)

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