Hetal Goswami

I am an experienced team lead in digital accessibility and quality assurance with six years of expertise in web accessibility, software testing, and the insurance domain. Currently leading accessibility initiatives at Meta, I specialize in WCAG compliance, screen readers (JAWS, NVDA, VoiceOver, TalkBack), and automation tools like AXE, WAVE, and Selenium WebDriver. My career spans roles at Magic EdTech, Planit Testing, and Barrier Break, where I led cross-functional teams, managed accessibility projects, and collaborated with global clients in Agile environments. Skilled in QA methodologies, project management, and stakeholder engagement, I ensure digital platforms meet industry standards for inclusivity. Holding postgraduate diplomas in IT project management and software quality assurance, I am passionate about driving accessibility innovation, mentoring teams, and enhancing user experiences across industries.

I have six years of experience in quality assurance, specializing in digital accessibility and the insurance domain. As a team lead at Meta, I manage accessibility testing projects, ensuring WCAG compliance and seamless user experiences. My expertise includes accessibility tools like JAWS, NVDA, AXE, and WAVE, along with Agile project management and stakeholder collaboration. Throughout my career at companies like Magic EdTech, Planit Testing, and Barrier Break, I have led teams, conducted comprehensive testing, and worked with global clients to enhance digital inclusivity.

I hold postgraduate diplomas in IT Project Management from Canadore College and Software Quality Assurance and Test Engineering from Conestoga College, equipping me with expertise in project management, software testing, and accessibility standards. Additionally, I have a Bachelor of Technology in Information Technology from Usha Mittal Institute of Technology, providing a strong foundation in programming, software development, and quality assurance methodologies. My education has reinforced my ability to lead teams, manage projects efficiently, and implement industry best practices in digital accessibility and QA.