Hieu Vo

I worked in the KYC Compliance Supervisor position for Central Cryptocurrency Exchange Corp. Working as a KYC Compliance Supervisor, my responsibilities included: Ensure KYC/AML deliverables are met & hold internal partners accountable, follow procedures to investigate a customer’s identity, review clients occupation, credit ratings and manage operational risks effectively through diligent awareness & eliminate delays & insufficiencies.

Also, I worked in the Compliance Manager position for Travelholic. Working as Compliance Manager, my responsibilities included: Develop policies and procedures manual, direct compliance issues to appropriate existing channels for investigation, respond to alleged violations of rules, regulations, policies, procedures, and Standards of Conduct, ensure that compliance issues within the agency are being resolved, monitors compliance activities, identify areas of compliance vulnerability & report violations to authorized enforcement agencies.

In addition, I worked as a as a Count Drop Team Member at the Edgewater Casino, where my responsibilities, included: Acquire certification-GPEB, BCLC AML Certificate, BCLC Privacy Awareness Training for CASINO and CGC Certificate, maintain protection of large amounts of currency, count the contents of the table drop & bill validator boxes, maintain awareness of the currencies security & transfer files to the Accounting Department.

Furthermore, I worked as a MasterCard Sales Associate for BMO. Working as a Sales Associate, my duties included: Acquire certification-KYC & PIPEDA, open new memberships,  resolve customer concerns, review applications, identify referrals, provide service to all members with transaction & creditor insurance.

Lastly, I worked in the Compliance Officer position for Empire Cabinets. Working as a Compliance Officer, my responsibilities included: Track, check, prioritize and route orders, manage all important documents such as advanced shipping notice, collaborate with warehouse, purchasing & other managers to optimize processes, resolve issues regarding shipped orders and ensure compliance to legal regulations and company policies

I acquire education in 2004, Financial Service Compliance Administrator, Graduates Cetificate at Seneca College. The materials which we covered, included: ensure all procedures & documents complied with PIPEDA, FINRA, SOX, SEC & KYC, conduct compliance reporting, record accounting transactions & ensured investments are booked accurately.