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Hiral Bhavsar

Hiral Bhavsar

Technical Support Representative - Work From Home

Customer Service / Support

Kitchener, Waterloo

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About Hiral Bhavsar:

A Customer Tech Support Professional with 4 years of experience in customer service

Experience

Technical Support Representative

• 4+ years of experience as Customer Service Representative
• Experience includes time management, organizational, and multi-tasking skills to main- tain high service issues.
• Ability to identify and resolve technical problems faced by the customer.
• Hands-on experience in making documents of customer records with log problems and solutions for use by another colleague.
• Notable knowledge of creating websites and making backed CMS using MySQL, HTML, JavaScript, CSS3, and PHP
• Ability to work independently and achieve desired goals while contributing to a team’s success.
• Ability to learn quickly and adapt to new environments, willingness to work flexible hours, effective communication skills developed through work experience.

Education

QA Automation Testing Certification

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