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Oshawa
Imran Ahmed

Imran Ahmed

Customer Service / Admin and Coordination

Customer Service / Support

Oshawa, Ontario

Social

About Imran Ahmed:

      Profile

  • Over 15 years of customer service and administrative related experience focusing on client relationship building,  administrative support, coordination, and sales
  • Self-motivated individual adept at assessing and providing a personalized customer service experience to clients ensuring optimum service satisfaction
  • Mature, responsible, and impressionable professional
  • Detail oriented creative person with an ability to exercise discretion, judgment, maintain confidentiality, and meet objectives
  • Excellent presentation, troubleshooting, and interpersonal skills
  • Able to work independently as well as within a team; punctual
  • Well-developed empathy and listening skills; Quick learner of anything new
  • Multilingual (Urdu; Punjabi; Hindi, and English) ; Smattering of the South Korean language
  • Computer proficiency in MS Word, PowerPoint, Outlook, Publisher, Excel, Zoom, and the Internet 

     Communications

  • Represented company at trade shows, answered questions about their products and services
  • Produced and presented PowerPoint presentations and other marketing materials for meetings 
  • Coordinated and contributed towards the creation and preparation of creatives, marketing and promotional communications deliverables
  • Proof read brochures and other creative, and marketing material
  • Promoted new products and assisted in advertising upcoming events hosted by the company

Experience

Over 15 years of customer service and administrative related experience focusing on client relationship building,  administrative support, coordination, and sales

For more details please refer to my detailed Resume

Education

  • Business Administration Diploma, CDI College, Toronto
  • Marketing and Advertising Management Certification, Golden Gate University, San Francisco, California, USA on USA Government Scholarship
  • Bachelors Degree in Commerce, University of Karachi, Pakistan

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