Ishmeet Dhillon

My goal is to secure an entry-level position in the challenging and dynamic field of warehouse associate .I am eager to utilize my technical and analytical skills to contribute towards the efficient maintenance and enhancement of applications while providing top-notch support to end-users. With my strong problem-solving, planning, time management,and result-oriented skills, I am confident that I can apply these abilities to initiate and lead growth projects and manage multiple activities of varying complexity under sensitive timelines.

Courier                                                                                                         2022 – Present

    Uber Eats, Mississauga, ON

- Filling customer orders quickly to promote speedy service, helping increase business

- In charge of delivering about four hundred (400) orders to customers per month

- Delivering customer orders to homes and places of business within established time factors

- Carrying food in insulated bags to maintain hot/cold temperatures

- Responsible for recording weekly hours and mileage for accurate payments

- Contacting customers prior to delivery to coordinate delivery times

• Supervisor                                                                                                        2021 - 2022

    Stadelmann Farms Inc., Green Valley, ON

- Supervised coordinated activities of five (5) workers engaged in milking, breeding and caring for cows, and performed lay-veterinary duties

- Assigned workers to tasks (feeding and milking cows, cleaning cattle, barns and equipment) and assisted with breeding healthcare

- Inspected barns and milking parlor for cleanliness and maintenance; informed workers of actions required to make sure compliance with established standards

- Studied feed as well as milk production records to define the feed formula required to produce maximum milk yield and notify workers of diet changes​

- Examined cows for evidence of illness and injuries; deliveredcalves and engaged veterinarian medical services to care for serious injuries and illnesses

• Front Desk Agent                                                                                             2019 - 2022

Best Western Plus, Bowmanville, ON​        

- Welcomed guests and visitors to the front lobby of the facility

- Checked in almost fifty (50) guests a day and coordinated solutions quickly when guests experienced problems in their room by working with housekeeping and service staff

- Collected the guests’ payments using either credit cards or checking account information

- Settled the facility register at the end of each shift or day by counting the drawer, printing receipts and running financial activity reports

- Communicated with other twenty (20) hotel employees, such as housekeeping and maintenance personnel, when rooms were ready to be cleaned/repaired

- Kept the hotel lobby area inviting and clean by vacuuming, dusting, setting up welcome supplies; accomplished other various duties

• Stocker​​​​​​​​                                2016 – 2019

Mr. India Grocers Superstore, Mississauga, ON

- Verified inventory and read more than thirty (30) reports utilizing computer terminals

- Stocking merchandise onto shelves to achieve 100% in the stock

- Obtained pick lists and gathered merchandise throughout the store to fill customer orders

- Communicated with other three (3) other teams to ensure all products were stocked accurately

- Moved freight safely from designated staging areas to overheads using the appropriate equipment as necessary; maintained aisle cleanliness

• Customer Service Representative                                                                                 2016                                        

POSTNET, Mississauga, ON

- Maintained a positive, empathetic and professional attitude toward customers

- Responded promptly to customer inquiries; communicatedwith customers through various channels; acknowledgedand resolved customers’ complaints

- Strong knowledge of the products inside and out so that Icould answer questions

- Processed almost twenty (20) orders, forms, applications and requests per day

- Kept records of customer interactions, transactions, comments and complaints; ensured customer satisfaction and provided professional customer support

- Communicated and coordinated with colleagues whennecessary; having worked very well with others

Information Technology professional- cybersecurity- 2 years diploma