Gurleen Kaur

I bring a diverse background in sales, customer service, and human resources, which has shaped me into a versatile and results-driven professional. With hands-on experience in the retail industry, including my role at Sunglass Hut, I excel in delivering exceptional customer experiences, driving sales, and building strong relationships with clients. My time in HR has honed my ability to manage team dynamics and foster a positive work environment, while my call center experience has enhanced my problem-solving skills and attention to detail. I’m passionate about providing personalized service and contributing to a team that prioritizes customer satisfaction and excellence.

I am a dedicated professional with a strong background in sales, customer service, and human resources management. In my role as Global Talent Acquisition Manager, I successfully led recruitment efforts, improved employee relations, and ensured compliance with labor laws, all while fostering a positive workplace culture. During my time at Amazon, I played a key role in training and developing new hires, supporting management in achieving departmental goals, and ensuring smooth daily operations.

My experience in call centers has sharpened my ability to resolve customer issues, negotiate contracts, and deliver exceptional technical support, all while maintaining high customer satisfaction. As a supervisor at Quesada Burritos and Tacos, I managed a team of 8 employees, optimizing performance and creating a safe, productive work environment. Additionally, my roles in data entry and customer service have enhanced my attention to detail and problem-solving skills.

I bring a proactive and results-driven approach to every position, with proven leadership, communication, and team collaboration skills. I am confident that my diverse experience will allow me to contribute effectively to your organization and deliver excellent results from day one.

I hold a Business Undergraduate Diploma from Seneca College, where I completed courses in customer service solutions, marketing, organizational behavior, and financial accounting. My education provided a strong foundation in business principles and customer-focused strategies, which are directly applicable to driving sales and delivering exceptional service in a retail environment like Sunglass Hut. This background has equipped me with the skills needed to excel in sales, customer relations, and team collaboration.