Iyobosa Osagiede

Accomplished and result-driven Customer Service Representative with 4 years of experience, adopting proven methods to nurture client relationships, generate leads, and reach target goals. I am currently seeking to obtain and leverage my customer service skills for continuous growth and improvement.

• Strong verbal and written communication skills, including active listening, critical thinking, persuasion, and counseling skills
• Strong organizational and effective prioritization skills
• Interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and information sharing skills
• Demonstrated proven experience in providing high level of executive support requiring confidentiality, discretion and good judgment
• Excellent planning and organizational skills with a confirmed ability to switch priorities at short notice, as and when required
• Demonstrated strong coordination and organizational skills

Bachelor’s Degree in Computer Science Education                                                    2014

Benson Idahosa University, Edo State, Nigeria

Nigerian Certificate in Education (NCE)                                                                     2008

College of Education, Benin, Edo State, Nigeria     

Secondary School Diploma                                                                                            2004

Word of Faith Group of Schools, Benin City