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Hamilton
TEJIRI UDI

TEJIRI UDI

Customer Service and Sales Representative

Customer Service / Support

Hamilton, Ontario

Social


Services offered

I am a dedicated and results-driven Customer Service and Sales Representative with a strong passion for delivering exceptional customer experiences. I thrive in fast-paced environments where I can combine my communication skills, problem-solving abilities, and sales expertise to meet both customer needs and business goals.

With experience handling customer inquiries, resolving complaints, and promoting products and services, I pride myself on building strong relationships with clients. I am confident in my ability to listen actively, understand customer concerns, and provide tailored solutions that enhance satisfaction and encourage loyalty.

In sales, I am goal-oriented and motivated by achieving targets while maintaining integrity and professionalism. I am comfortable working with diverse customers, managing objections, and identifying opportunities to upsell or cross-sell products that truly benefit the client.

I am highly organized, adaptable, and skilled at multitasking. Whether working independently or as part of a team, I remain positive, patient, and focused on delivering quality service. I continuously seek opportunities to improve my skills and contribute to the growth and success of the organization.


Approximate rate: CAD$ 22 per hour

Experience

Results-driven Customer Service and Sales Representative with experience in handling customer inquiries, resolving concerns, and driving sales growth. Skilled in communication, relationship building, and meeting performance targets while maintaining high customer satisfaction.

I am Dedicated professional with experience in customer support and sales, focused on delivering excellent service and achieving sales goals. Strong ability to build client relationships, manage objections, and identify opportunities to increase revenue while ensuring a positive customer experience.

Experienced Customer Service and Sales Representative with strong communication skills, a customer-focused approach, and a proven ability to meet sales targets.


 


 

Education

I hold an International Advanced Diploma in Logistics and Transportation in Supply Chain Management from Regional Maritime University (2023), as well as a Diploma in Logistics and Transportation in Project Management from Datalink Institute of Business and Technology (2020). These qualifications provided me with strong knowledge in supply chain operations, transportation management, project coordination, and logistics systems.

Additionally, I completed a Customer Service Training Certificate from St. Clair College of Applied Arts and Technology (2025), strengthening my expertise in client relations, communication, and service excellence.

I have further enhanced my professional development through certifications in Supply Chain Operations Management, USA Truck Dispatching, First Aid & CPR, Forklift Operation, and Workplace Health & Safety, equipping me with both operational and safety-focused competencies relevant to logistics, administrative, and customer service roles.


 

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