Jacky Tung

I’m a business student, turned project manager, operations manager, web developer and computer science student. Life changes and so do we. Life’s about embracing the change, enjoying the times when you’re content and looking forward to the times that you’re not.

Northeastern University, Vancouver, Canada                                                                            August 2022 - December 2022

Graduate Teaching Assistant

• Provided consultation on OOP principles, programming design patterns, MVC Patterns, Junit Unit-testing and Swing GUI.
• Organized weekly office hours to review graduate level coursework and assignments for 30+ students. 

BeamData, Toronto, Canada                                                                                                           May 2022 - August 2022

Software Developer

• Collaborated with a project manager, dev-ops engineer, software engineer, and UX/UI designer to develop car-bidding application. Simplified client process by designing and building workflow for documentation processing and storing data.
• Automated data collection of over 200 different form fields using AI Builder and PowerApps. Integrated DocuSign API with Power Automate for data collection of 50+ sample forms to improve customer experience.

Mint Design Agency, San Francisco, California                                                                                  August 2019 - July 2021

Director of Operations

• Utilized SDLC and Agile project management in four project teams while performing QA for 20+ websites. Devised training system for 6 developers, 2 project managers, and 1 administrator, increasing workflow productivity by 75%.
• Ensured timely delivery for 50+ clients by communicating and outsourcing work to cross-functional teams of developers, designers, and vendors. Project highlights include: walkerandwade.com | iwearbisous.com | jovetrans.us | walnut-creek.com.
• Led Canadian expansion and established Burnaby Board of Trade partnership; fostered robust, sustainable client network by leveraging proposal development, customer service, and closing skills, resulting in 83% closing rate.

Northeastern University, Vancouver, BC                                                                                                             Expected Graduation: May 2024            

Master of Science in Computer Science at Khoury College of Computer Sciences                                                                     

University of Southern California, Los Angeles, California                                                                                January 2019

B.S., Business Administration at Marshall School of Business