Jairan Gahan
Services provided: Innovation , Communication , User Research Designers , UX Strategists
About Jairan Gahan:
Probing into the complexities of the human mind for business, innovation, and artistic production has been at the core of my practice.
- As a principal researcher and an assistant professor of historical anthropology, I studied how people's attitudes and behaviors toward justice and moral value shift over time. I used this research to ideate new horizons for restorative justice.
- As a senior research and innovation strategist at a boutique consultancy firm, I have designed and managed user research projects end-to-end using design research methodologies.
- As an award-winning writer, in my works of fiction, I aspire to capture the internal journies of the mind while tapping into human desires and fears.
Experience
User Experience Researcher at META's Safety&Trust Office via Gemic December 2022-February, 2023
- Led generative UX research to understand how to improve fairness on social media for LGBTQIA+ user group
- Triangulated multiple research methods including diary studies, in-depth interviews, diyadic interviews, desk research, and subject matter expert interviews
- Worked closely with cross functional stakeholders at FB Research and Product teams to defined relevant user groups
- Designed and conducted an insight development workshop to foster close collaboration with product managers
- Drafted discussion guides, field guides, and other research documents.
- Act as liaison with stakeholders in a cross-functional team to balance business needs with user needs
- Identified JTBD and pain points for equity seeking user groups on Facebook
- Managed the research project end-to-end
- Developed product implications and policy recommendation
Assistant Professor│ University of Alberta July 2019-Present
- Lead my own research team and collaborating on multiple research projects end-to-end
- Designed and conducted in-depth interviews, literature reviews, ethnography
- Instruction and curriculum design for programs of history and religion (graduate and undergraduate levels)
- Mentoring, advising, supervising, and training graduate researchers at the master and doctoral level
- Successful grant writing and grant management including budgeting and managing the fund
- Serving on a range of committees (DEI, Graduate committee, etc.), evaluate candidates, evaluate current policies, due processes, and goals, and implement new program directions in the department
- Successful proposal and grant writing and RFP drafting
Principal researcher │University of Toronto (social sciences) September, 2014-May, 2019
- Designing and conducting research which lead to 3 peer-reviewed articles
- Successful grant and proposal applications
- Design learning journeys and curricula for undergraduates
- 5+ university-wide talks (including at Cambridge University and University of Oxford
Education
Post-doctoral Research Fellow │University of Toronto
Ph.D. │ Humanities, University of Toronto
M.A. │Cultural Studies, English and Foreign Languages University
B.Sc. │Computer Science, Shahid Beheshti University
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