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Jansen mar Valmonte

Jansen mar Valmonte

Forklist Operator

Transportation / Logistics

Oakville, Ontario

Social

About Jansen mar Valmonte:

3+ years of warehouse experience as a forklift operator, I am seeking a position that offers stability and growth, where I can utilize the skills I’ve gained through professional and academic experience. I possess strong problem-solving and decision-making abilities, along with the capacity to work both independently and collaboratively in a team environment. My expertise includes loading and unloading shipments, inspecting materials, and receiving and tracking inventory.

Experience

Alorica Connection Hub | Candon, Philippines | Apr 2021 – Jan 2022
Customer Service Representative

Resolved 50+ weekly customer complaints with 95% satisfaction, using active listening and conflict resolution.

Processed orders and inquiries via CRM software, maintaining 100% data accuracy.

Trained 3 new hires on company protocols and communication strategies.
 

3+ years of combined experience in fast-paced warehouse operations and customer service, specializing in:

Precision & Efficiency: Managed 50+ daily shipments with 100% accuracy (Concord Premium Meats).

Customer Problem-Solving: Resolved 50+ weekly client disputes with 95% satisfaction (Alorica).

Technical Adaptability: Proficient in inventory software, POS systems, and Microsoft Office.

Safety & Teamwork: Trained 3+ staff on protocols, ensuring OSHA-compliant operations.
 

Education

Sta. Lucia Catholic School
High School Diploma | Philippines | 2021

Science, Technology, Engineering and Mathematics. Information Technology

University of the Cordilleras
Information Technology (Partial Studies) | Philippines | 2021–2022

Coursework in problem-solving, computer systems, and technical documentation.

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