
Jayani Paranamana
Customer Service / Support
About Jayani Paranamana:
I have worked for HSBC, Sri Lanka until April 2023 starting from February 2001. My last held designation there was Staff Officer Secured Lending Services. I am a customer and service oriented people's person who works well in a fast-paced strategic servicing environments. I am a fast learner and a self starter who takes ownership of own professional development. I have excellent project management skills and communication skills. I have always thinking out of the box and proposing process streamlining initiatives which added much value to the existing procedures.
Experience
May 2020-April 2023 Staff Officer Secured Lending Services, HSBC-Sri Lanka
March 2014-May 2020 Staff Officer Rewards and Value-Added Services, HSBC-Sri Lanka
May 2011-March 2014 Staff Officer Account Opening, HSBC-Sri Lanka
December 2006-May 2011 Staff Officer TCI/Balance Confirmations, HSBC-Sri Lanka
February 2001-December 2006 Clerk/Teller/Typist, HSBC-Sri Lanka
Education
- Currently studying for the Exam for Canadian Investment Fund Course.
- Graduated from Institute of Bankers of Sri Lanka in 2004 – Certificate of Banking & Finance
- Graduated from High School in 1999.
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