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Jean-Francois Veillette

Jean-Francois Veillette

Senior Noc technician

Telecommunications

Montréal, Montréal

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About Jean-Francois Veillette:

I am a highly professional and reliable individual with a strong background in the telecommunication industy with several roles closely related to account management. With several years of experience in the field, I have developed a deep understanding of the technical needs and requirements of clients, and have a proven track record oriented towards results that exceed expectations. My strong communication and problem-solving skills in french and english, as well as my ability to build and maintain positive relationships with clients, make me an ideal candidate for the technical account manager position. Additionally, I am highly qualified for this role, with a degree in a relevant field and a track record of professional development. I am confident that my skills and experience make me a valuable asset to any organization.

Experience

  • SENIOR  TECHNICIAN TIERS II, NOC TRANSPORT at Zayo, Montreal, from 2016 to present. 
  • TECHNICIAN TIER II, IP/TRANSPORT NOC at Allstream, Montreal, from 2008 to 2016.
  • TECHNICIAN TIER I at Tata Communication, Montreal, 2006 to 2007
  • TECHNICIAN TIER I at Teleglobe Canada, Montreal, 2000 to 2006
  • CUSTOMER SERVICE AGENT at BMO Mastercard, Montreal, 1999 to 2000

Education

  • Minor (certificat) / BUISNESS AND ADMINISTRATION at UQAM university
  • Minor (certificat) / TELECOMMUNICATIONS at UQAM university
  • DEC / PURE SCIENCES and APPLIED at Cegep André-Laurendeau

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