
John Monsenempo
Customer Service / Support
Services offered
- andling phone calls, taking messages, transferring calls, and responding to customer requests.
- Processing emails, drafting and sending responses promptly, organizing and archiving files.
- Guiding visitors within the premises.
- Quick and effective handling of customer complaints and concerns.With over 4 years of experience in the IT sector, I am open to new professional opportunities. Possessing excellent interpersonal skills, I enjoy working on cross-functional projects. I am committed to keeping my skills up to date and providing reliable and efficient service to meet the technological challenges of the company. As an IT Technician, I am available for new assignments. Being dynamic, I ensure the installation and maintenance of equipment while organizing my work and collaborating within a team. Responsive and versatile, I strive to ensure service continuity.
Experience
With over 4 years of experience in the IT sector, I am open to new professional opportunities. Possessing excellent interpersonal skills, I enjoy working on cross-functional projects. I am committed to keeping my skills up to date and providing reliable and efficient service to meet the technological challenges of the company. As an IT Technician, I am available for new assignments. Being dynamic, I ensure the installation and maintenance of equipment while organizing my work and collaborating within a team. Responsive and versatile, I strive to ensure service continuity.
Education
Graduate of a specialized college certificate in IT technical support and an undergraduate diploma in management IT
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