Jonathan Stefanczyk

Highly accomplished and results-driven professional with a proven track record in senior sales, office work, cross-team collaboration, operational improvement, and strategic communication. 

Seeking a challenging role to leverage expertise in fostering efficiency, driving innovation, and delivering exceptional outcomes. 

Known for keen listening skills, ability to identify deep-rooted issues, and implementing effective solutions. Committed to making a positive impact on organizational performance and employee well-being.

INNOVATION LIAISON DIRECTOR MARCH 2022 – APRIL 2023

EDGY LABS LLC

• Spearheaded cross-team communication and collaboration, ensuring efficiency and quality across the organization. 
• Identified major and minor areas for operational improvement, documented and communicated recommendations, and assisted in implementing solutions. 
• Actively engaged with employees at all levels, listening attentively to identify and resolve deep-rooted issues. 
• Authored a comprehensive report on new staff onboarding, leading to significant improvements in the process. 
• Received multiple awards for exceptional delivery of targeted goals.

SERVICES DIRECTOR JULY 2016 – MARCH 2022

EDGY LABS LLC

• Directed the Services Division, managing a team of approximately 25 technical and team leadership professionals. 
• Oversaw project execution, ensuring on-time delivery while simultaneously improving quality standards, and increasing client satisfaction. 
• Streamlined processes, leading to increased productivity and profitability. 
• Founded a company Knowledge Base and built processes to ensure continuous improvement and maintain the accuracy of critical data.
• Fostered a collaborative environment, encouraging cross-functional teamwork and knowledge sharing.

BUSINESS OWNER 2009 - 2015

CHESSBARON CANADA

• Operated a successful business importing and selling chess sets online. 
• Built knowledge of small business finances, marketing, importing goods, shipping, web development, SEO and first class customer service.

FREELANCE WRITER AND WEB DEVELOPER (CANADA) 2001 – 2009

• Successfully built and supported numerous website projects as a freelance developer, writer, and consultant. 
• Leveraged strong communication skills to understand client requirements and deliver tailored solutions.

SALES EXECUTIVE POSITIONS WITH BMC SOFTWARE & HYPERWAVE (UK) 1988 - 2001

• Technical sales into major accounts: Centrica, bp, BBC, National Health
• Consistently exceeded annual sales targets.
• Built strong client relationships based on good communication and trust.

CLEVEDON COMPREHENSIVE SCHOOL  1979 - 1984

9 ‘O’ Levels  Clevedon, UK

GRADE A SUBJECTS: ENGLISH LANGUAGE, ENGLISH LITERATURE, MATHEMATICS, PHYSICS, COMPUTER STUDIES

WESTON TECHNICAL COLLEGE  1984 - 1986

HNC ELECTRONICS Weston-Super-Mare, UK

BATH UNIVERSITY  1998

OPEN UNIVERSITY INTRO TO THE HUMANITIES Bath, UK