Joni Wells

Highly experienced and accomplished Office Administration professional with over 20 years of proven expertise in managing complex administrative responsibilities across multiple government and healthcare departments, specializing in workflow efficiency, proficient use of the Microsoft Office 365, and the delivery of outstanding customer service and support.

Accomplished Office Administration professional with over 20 years of progressive experience supporting high‑volume government, legal, and healthcare environments. Recognized for exceptional organizational ability, meticulous attention to detail, and strong command of Microsoft Office 365 and specialized information‑management systems. Adept at managing complex workflows, maintaining accurate and confidential records, and delivering high‑quality client service in fast‑paced, sensitive, and highly regulated settings.

My education includes an Office Administration – Medical Diploma and a Medical Terminology Certificate, supported by extensive professional development in information privacy, cybersecurity, conflict management, respectful workplace practices, and workplace safety. I have also completed specialized training in healthcare and information‑management systems, including Meditech, Registration Quality Improvement, and IM@Work, along with courses in customer service and Indigenous culture and health. This ongoing training reflects my commitment to maintaining high standards of professionalism and service in government and healthcare environments.