Experienced Customer Service Professional
About Kaela Lawrie:
Personable and dedicated Customer Service and Sales Professional with extensive experience in travel and tourism-based industries. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships, and growing businesses.
With a genuinely attentive client care focus and proven ability to adapt and learn quickly, I have gained experience and knowledge in tourism and hospitality, as well as within a medical office setting. I have provided customer service and team support through administration, reservations, sales and marketing, coordinating events and assisting in the production of prosthetic devices.
- Tourism Marketing and Operations Diploma, Niagara College of Applied Arts and Technology
- Bridal Consultant Certification, Ashworth University
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