
Kalkidan Gutura
Customer Service / Support
About Kalkidan Gutura:
My name is Kalkidan and it means God's promise. I am Ethiopian but I was born in Johannesburg , South Africa. I have four younger siblings. I am Computer Science university student. I wanted to be a pilot ever since i was young. I am interested in working in the aviation industry or clean energy industry in the future.
Experience
Prepared daily reports, balanced accounts, and maintained organized records of guest stays and payments.
Managed cash, credit card, and room charge transactions, maintaining accurate financial records.
Handled phone and online reservations, providing accurate information about room availability, rates, and amenities.
Addressed guest inquiries and resolved complaints promptly and courteously, enhancing guest satisfaction and loyalty.
Education
Completed High School
Currently studying Computer Science at the University of Prince Edward Island
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