Kamran Khan

Sales & Customer Service Associate - Walmart

Responsible for engaging customers in face-to-face interactions to promote and sell Walmart MasterCards. This includes presenting key benefits, addressing objections in real-time, and closing deals within the initial conversation. Successfully generated over $30,000 in revenue, securing 400+ approved MasterCard sign-ups, ranking as the top-performing sales representative in-store and among the top 10 in the region.

Actively involved in coaching and mentoring team members on sales techniques. Provided guidance on objection handling and the importance of asking open-ended questions to better understand customer needs, leading to an increase in sign-up rates and overall sales effectiveness across the team.

Assist customers with returns, inquiries, and issue resolution, ensuring a seamless shopping experience. Identify opportunities to upsell Walmart financial products, reinforcing customer value while driving additional revenue. Responsible for engaging customers in face-to-face interactions to promote and sell Walmart MasterCards. This includes presenting key benefits, addressing objections in real-time, and closing deals within the initial conversation. Successfully generated over $30,000 in revenue, securing 400+ approved MasterCard sign-ups, ranking as the top-performing sales representative in-store and among the top 10 in the region. Actively involved in coaching and mentoring team members on sales techniques. Provided guidance on objection handling and the importance of asking open-ended questions to better understand customer needs, leading to an increase in sign-up rates and overall sales effectiveness across the team. Assist customers with returns, inquiries, and issue resolution, ensuring a seamless shopping experience. Identify opportunities to upsell Walmart financial products, reinforcing customer value while driving additional revenue.

Account Manager - Octa Networks 

Led a sales team of five, establishing clear KPIs and revenue targets while providing training to junior sales representatives on prospecting, refining talk tracks, pipeline management, and closing techniques. Focused on enhancing team sales performance and building confidence in deal execution.

Consistently exceeded quarterly sales targets of $100K by managing a personal book of business. Led the full sales cycle, including prospecting, outreach, discovery, demos, negotiations, and deal closures.

Developed an outbound direct messaging strategy on LinkedIn and Meta, leveraging market research, A/B testing, and CRM insights to craft personalized outreach campaigns, resulting in a 30% engagement rate.

Conducted a competitor analysis project, evaluating competitors' offerings, pricing structures, and market positioning. Findings led to adjustments in company pricing strategy, resulting in a 10% increase in new business.

Reported directly to the National Sales Manager, delivering forecasts on pipeline activity, prospects, pilot projects, and deals in negotiation. Forecasting insights helped shape strategic decisions at the regional level.

George Brown College
Postgraduate Degree, Logistics, Materials, and Supply Chain Management
September 2024- April 2025

Conestoga College
Postgraduate Degree, Strategic global business management
August 2023- April 2024

MMK College - India
Bachelor of Commerce - BCom, Business/Commerce, General
May 2019 - May 2022