Kamrozzaman Kamrozzaman

I am an inspirational leader and an expert motivator who is hungry to learn and keen to develop my career further. I have the ability and determination to succeed in any fast-paced, retail environment. I can bring fresh ideas, new perspectives, a diversity of experiences, and a dedication to service to any company that I will join. I am always committed to achieving operational goals, standards, and sales targets, and have a proven track record of consistently getting results. I am currently looking for a responsible position in the top management team of a busy food industry where I will get the opportunities to develop in a variety of challenging roles.  

vSwing Manager, McDonald’s Restaurant Ltd. 

16 Confederation Dr, Corner Brook, NL, A2H 7K5

December 2021 – Continue 

Duties:

Managing the restaurant

• Open and close shifts without supervision and follow company security, hygiene and safety procedures.
• Supervise delivery of raw and dry products.
• Complete daily basic equipment checks (DPSC) and makes necessary time and temperature adjustments.
• Collect information and completes appropriate incident/accident report records.
• Communicate regularly with customers to obtain feedback on QS&C.
• Effectively manage customer complaints and incidents.
• Co-ordinate people, product and resources effectively.

Managing the Business

• Control labour, waste, cash and yields.
• Complete daily paperwork, including inventories, cash sheets, drawer counts and deposits.
• Order food, paper and operating supplies.

Leading Through People

• Position staff effectively and allocates breaks, secondary responsibilities and to-do lists to each area of the restaurant.
• Communicate effectively with other managers and staff &Train new employees.
• Provide on-going coaching and corrective feedback to experienced staff and floor managers using OCLs where appropriate.
• Use a combination of directive and participative leadership styles to achieve desired results.
• Build team spirit to improve performance and productivity.
• Apply observation, problem solving and decision making skills to manage the shift effectively.

MASTER OF BUSINESS ADMINISTRATION in International Management

University of Wales, U.K (2011-2012)

B. Sc (Hon’s) in Computer Science & Engineering 

University of Development Alternative (UODA), Bangladesh (2003-2007)MASTER OF BUSINESS ADMINISTRATION in International Management

University of Wales, U.K (2011-2012)

B. Sc (Hon’s) in Computer Science & Engineering 

University of Development Alternative (UODA), Bangladesh (2003-2007)