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Corner Brook
Kamrozzaman Kamrozzaman

Kamrozzaman Kamrozzaman

Swing manager

Customer Service / Support

Corner Brook, Newfoundland and Labrador

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About Kamrozzaman Kamrozzaman:

I am an inspirational leader and an expert motivator who is hungry to learn and keen to develop my career further. I have the ability and determination to succeed in any fast-paced, retail environment. I can bring fresh ideas, new perspectives, a diversity of experiences, and a dedication to service to any company that I will join. I am always committed to achieving operational goals, standards, and sales targets, and have a proven track record of consistently getting results. I am currently looking for a responsible position in the top management team of a busy food industry where I will get the opportunities to develop in a variety of challenging roles.  

Experience

vSwing Manager, McDonald’s Restaurant Ltd. 

16 Confederation Dr, Corner Brook, NL, A2H 7K5

December 2021 – Continue 

Duties:

Managing the restaurant

  • Open and close shifts without supervision and follow company security, hygiene and safety procedures.
  • Supervise delivery of raw and dry products.
  • Complete daily basic equipment checks (DPSC) and makes necessary time and temperature adjustments.
  • Collect information and completes appropriate incident/accident report records.
  • Communicate regularly with customers to obtain feedback on QS&C.
  • Effectively manage customer complaints and incidents.
  • Co-ordinate people, product and resources effectively.


 

Managing the Business

  • Control labour, waste, cash and yields.
  • Complete daily paperwork, including inventories, cash sheets, drawer counts and deposits.
  • Order food, paper and operating supplies.


 

Leading Through People

  • Position staff effectively and allocates breaks, secondary responsibilities and to-do lists to each area of the restaurant.
  • Communicate effectively with other managers and staff &Train new employees.
  • Provide on-going coaching and corrective feedback to experienced staff and floor managers using OCLs where appropriate.
  • Use a combination of directive and participative leadership styles to achieve desired results.
  • Build team spirit to improve performance and productivity.
  • Apply observation, problem solving and decision making skills to manage the shift effectively.

Education

MASTER OF BUSINESS ADMINISTRATION in International Management

University of Wales, U.K (2011-2012)


 

B. Sc (Hon’s) in Computer Science & Engineering 

University of Development Alternative (UODA), Bangladesh (2003-2007)MASTER OF BUSINESS ADMINISTRATION in International Management

University of Wales, U.K (2011-2012)

B. Sc (Hon’s) in Computer Science & Engineering 

University of Development Alternative (UODA), Bangladesh (2003-2007)

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