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Kate Nelson

Kate Nelson

Medical Office Administration

Administrative

Ottawa, Ottawa

Social

About Kate Nelson:

  • 15+ years of proven front- line client services 
  • 15+ years experience in health care field 
  • 15+ years of knowledge of administrative and educational support in an office environment
  • Professional, confidential and reliable with excellent work ethic
  • Exceptional communication and interpersonal skills
  • Strong interpersonal skills to build relationships, deal effectively with people from varied cultural and social backgrounds, and handle difficult situations                 
  • Ability to work under pressure in a team or independent environment
  • Highly organized, detail oriented and efficient        
  • Thorough understanding of clerical and administrative duties in a fast-paced environment
  • Top-notch administrative and leadership abilities
  • Patient history/charting
  • Physical, Well Woman, and Newborn examinations preparations (height, weight, urine dips, blood pressure, eye exams, updating medication lists)
  • Appointment control and medical referrals
  • Coordinating appointments for multiple providers
  • OHIP billing, Third Party, WSIB and RMB Billing
  • Taking payments – cash, cheque, debit/credit
  • Answering incoming mail, electronic mail and telephone calls
  • Anatomy and Physiology, Nutrition, Pharmacology and Psychology
  • Medical terminology 
  • CPR and First Aid

Experience

Willis College, Ottawa                                                          2015-2022

Medical Office Administration Instructor

Everest College East Campus, Ottawa ON                        2008-2015

Medical Office Administration Instructor/ Program Lead 

Ottawa Eye Associates, Ottawa ON                                    2007-2008

Medical Assistant/ Receptionist

Elgin Family Medical Center, Ottawa ON                           2007

Assistant Clinic Manager

Medical Office Administrator                                               2005-2006

Hampton Park Plaza AIM Health Group, Ottawa ON        2006-2007

Pediatrician’s Assistant

 

Education

B.Ed – Adult Education. Brock University, St. Catherines ON

Medical Office Administrator Diploma CDI College East Campus, Ottawa ON

B. Sc Honours Biology and Psychology Queen’s University, Kingston ON 

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