About Keerat Kaur :
I have worked for several years in different companies with responsibilities as an Administrative Assistant, Accounting area(Accounts Receivables/Payables), and Website Development and Maintenance also as a Technical Support Representative I have developed excellent communication and writing skills, leadership, organizational and priority-setting skills, and exemplary customer service.
Experience
Technical Support Representative | Shaw Communications | Vancouver, BC | Oct.2021 – Oct.2022
- Handled confidential account security information of thousands of individuals and business entities.
- Repaired issues with Shaw core services and hardware in a timely manner.
- Dispatched Technicians and Field Maintenance nationally.
- Used active listening to identify potential sale opportunities and service upgrades.
- Identifying phishing, account infiltration, and impersonation attempts through account authorization, security questions, and attention to detail.
- Familiarity with several in-house order entry applications and several technical troubleshooting programs.
Administrative Assistant | Canada One Travel | Winnipeg, MB | Nov.2020 – Oct.2021
Website Developer:
- Creating homepage assets for both desktop & mobile experiences.
- Developing site content and graphics in partnership with writers and creative directors.
- Developing websites using WordPress, HTML, CSS, and JavaScript.
- Designing landing pages for the latest promotional campaigns using Adobe Illustrator, Photoshop, and InDesign.
Accounting Assistant: Accounts Payables/Receivables
- Verify, reconcile, analyze, research, resolve errors, and process vendor invoices in large volumes in Sabre (a client base system) on a daily basis.
- Create cheques and EFTs to pay the vendor invoices.
- Perform accounts receivable duties including posting cheques and EFTs received by the company’s client base system.
- Prepare and reconcile payroll data sheets on a bi-weekly basis.
- Prepare operating bank and credit card reconciliation on a weekly basis.
Corporate Store Manager | Pizza Pizza | Montréal, QC and Winnipeg, MB | Jun. 2018 – May.2019 | July. 2020 – August. 2021
- Overseeing all Operations from greeting customers to the quality and speed of service
- Managing large amounts of incoming calls and customer inquiries
- Maintaining cash sheets, keeping track of payments made, and
ordering stock as required. - Had responsibility for overseeing that adequate maintenance of equipment is carried out
- Performing Daily checks to collect food and monitoring logs to ensure that proper food safety procedures are being followed
- Scheduling staff and taking care of the cleanliness of the restaurant
- Managing time and staff members while doing all the duties to run a smooth shift
Cashier | Jugo Juice | Montréal, QC | Jun. 2019 – Feb. 2020
- Taking orders from walk-in customers and explaining to them about health benefits of drinking fresh smoothies and juices offered by Jugo Juice
- Efficiently assisting team members in making smoothies
Digital Marketing Intern | Thoughtful Minds Web Services ltd. | Jaipur, INDIA | May. 2016 – Aug. 2016
- Concentration on effective digital marketing
- Social Media Marketing
- Search engine optimization (SEO)
- Content Marketing
- Email Marketing
- Pay Per Click(PPC)
- Increasing website market
- Checking Daily Alexa ranking Worldwide
Education
EDUCATION
Web Design | CDI College, Montreal, Quebec | 2018-2020
Bachelor’s degree in business Administration with honors | 2014-2017 |
LOVELY PROFESSIONAL UNIVERSITY
Accounting, Marketing, Human Resource
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