Mario Mo

Hi,
 

Subject: Application for Housekeeping Management Position,
Available, within 10 working days & willing to relocate,

Hi,

I am Canadian, multilingual English & . . . . House Operational Manager, hold MA & BA, with 20 years of International Hospitality experience, it's my pleasure to submitting this letter to express my strong desire to be considered for any available position you might offering now. I fully believe I'm qualified to fill any of the following positions and make great contributions to encourage the growth of organization.  A brief review of my career working experience will reveal what I can contribute at your hotel with the main responsibility of for planning, organizing, and developing of the overall operation of the housekeeping department in accordance with local standards and guidelines along with assuring the highest degree of quality guest care is maintained at all times & responsible for staffing, training, developing & scheduling hourly staff based on the hotel occupancy % & forecast.
My practical working years of experience in the following disciplines:

1- Executive Housekeeper (Director of Services)
2- Assistant Executive Housekeeper,
3- Housekeeping consultant/Instructor & Training manager,
4- Housekeeping Manager,
5- Assistant Housekeeper, 
6- Housekeeping Supervisor,
7- Front Desk supervisor,
8- Laundry Manager, 
9- Health Club & Fitness Manager,
10-Houseman & Floor supervisor,
11- Laundry supervisor,
12- Expert taskforce in Pre-Opening,

NOTE: I am available immediately and ready to relocate if all terms & conditions are right, thanks.
 

• Remarkable experience in managing an efficient housekeeping staff,
• Immense knowledge of housekeeping tools and equipment
• Deep knowledge of chemical handling and OSHA regulations
• Sound ability to work on flexible schedule.
• Exceptional ability to coordinate with staff and customers.
• Ability to comply to hotel policies and procedures.
• Ability to evaluate housekeeping strategies.
• Solid understanding of chemicals and its usage
• Ability to evaluate alternatives and decide on a plan of action.
• Ability to effectively deal with internal and external customers and staff.
• Ability to managing suppliers, cleaning products, and purchasing.

Other Qualifications

Highly knowledgeable and skillful Hotel Housekeeping Manager with great experience in taking overall responsibility for managing the housekeeping and laundry operations of hotels to ensure product quality standards are met and that optimum service is provided to guests.

• More than 20 years experience. 
• Thorough knowledge of methods of cleaning rooms and laundering. 
• Great knowledge of the proper use and storage of cleaning chemicals. 
• Considerable knowledge of such equipment as vacuums, commercial washers and dryers. 
• In-depth ability to select, train, evaluate, motivate and discipline as needed. 
• Proven ability to operate the department within the budget by appropriately forecasting and scheduling staff. 
•  and other clerical areas.
• Great working knowledge of material control to include purchasing requisitioning of departmental supplies. 
• Considerable computer software knowledge to include Word and Excel. 
• Remarkable ability to lead, guide, direct, develop and motivate people at all levels. 
• Strong written and verbal communications skills. 
• Excellent interpersonal, customer service, team building and problem solving skills. 
• In-depth ability to speak, write, read and understand other languages. 
• Uncommon ability to calmly handle difficult situations. 

Highly achievement oriented with a proactive attitude. Sincere, hardworking and positive thinker with high levels of tolerance. Strong skills in the area of operation, delivery and customer service.                                                                                   

MA in TESOL, from USA

BA in business management, from USA

TESOL certificate from Canada, 

TESOL from Australia, 

PGCE teaching certificate from UK.