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Kevin Bonilla

Kevin Bonilla

Product Owner | BSS Architect | Billing Operations

Telecommunications

Laval, Laval

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Services offered

I’m a telecom Product Owner with 15+ years spanning BSS/OSS, billing, and cloud-native delivery. I lead cross-functional teams, turn business goals into roadmaps, and ship reliably in Agile. Recent wins include: improving billing accuracy >85% through automation, cutting processing time on a TAX engine integration by batching 1,000-record API calls, and reducing support tickets ~40% after a portal UX revamp. I’m excited to apply the same rigor to smart-charging/energy management where reliability, throughput and cost optimization are paramount

Approximate rate: CAD$ 45 per hour

Experience

Product Owner and Telecom Systems Specialist with over 15 years of experience leading digital transformation and enterprise system initiatives across telecommunications, SaaS, and cloud-based solutions. He has a proven track record managing Agile product roadmaps, driving end-to-end delivery of billing, OSS/BSS, and ERP platforms, and collaborating with cross-functional engineering, operations, and business teams to deliver scalable and high-reliability solutions.

His expertise spans product lifecycle management, requirements definition, system integration, and customer experience optimization, particularly within complex ecosystems such as telecom billing, energy management, and IoT platforms. Skilled in JIRA, Confluence, AWS, Docker/Kubernetes, and Agile/Scrum frameworks, and excels at bridging technical and business objectives to achieve measurable results — such as improving process efficiency, reducing operational costs, and enabling innovative digital services.

Now based in Montréal, pursuing opportunities where he can leverage his technical acumen, leadership in cross-functional teams, and passion for sustainable technologies and smart infrastructure to deliver impactful products for the North American market.

Education

M.Sc. Renewable Energies Management, INIECO

B.Sc. Telecommunications Engineering, Don Bosco University

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