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Kevin Pegg

Kevin Pegg

Customer Service

Customer Service / Support

London, Ontario

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About Kevin Pegg:

I've been in customer service in many capacities throughout my career.  Realizing that there are internal and external customers

Experience

Customer-focused professional with 15+ years of experience in customer service, sales, and operations within automotive, retail, and industrial sectors. Proven record of driving B2B revenue growth, strengthening client relationships, and resolving complex issues with empathy and efficiency. Skilled in service coordination, inventory and parts management, CRM systems, and cross-functional collaboration. Recognized for leadership as Service Manager and Branch Supervisor, improving workflows, team performance, and customer retention. Certified Joint Health & Safety Committee member with strong communication, organizational, and problem-solving abilities. Trusted liaison between customers, technicians, and vendors, consistently delivering results in fast-paced, customer-driven environments.

Education

Post-secondary studies in Business and Economics. Professional development in customer service, operations, and workplace safety. Certified Joint Health & Safety Committee member

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