Khanh Ly Nguyen

I am a dedicated and adaptable professional with a passion for innovation and problem-solving. With a strong background in marketing, I thrive in dynamic environments and enjoy collaborating with diverse teams to achieve common goals. My drive to learn and embrace new challenges fuels my motivation to contribute positively to any project I undertake. As an individual committed to growth and excellence, I am excited about the opportunity to be a part of a forward-thinking company.

Skills:

Strong interpersonal communication in both Vietnamese and English
Proficient problem-solving, conflict resolution, and decision-making abilities
Highly organized with excellent teamwork and time-management skills
Skilled in creating compelling copy, visuals, and videos aligned with brand identity and audience preferences.

Professional Experience:

Kelsey Original Roadhouse (2022 – Present)

Host
Monitor restaurant activity for optimal seating and dining flow
Assist managers in implementing marketing plans for new products and events
Respond to guest inquiries and requests in a friendly and efficient manner

Intercity Realty Inc. Brokerage (2022)

Customer Service Assistant
Handle inbound calls, resolve customer inquiries, and schedule appointments for company agents
Maintain customer database and organize leads from social media and company website

Pho Bo Saigon (2021 – 2023)

Cashier/Server
Manage payments and transactions with customers
Welcome and seat guests, take orders, and effectively communicate with the kitchen

Volunteer Experience:

Humber Vietnamese Student Association (2021 – Present)

Marketing Associate/Content Writer
Create informative and creative content for social media accounts in English and Vietnamese
Draft targeted emails to promote team events and assist in event organization

One Piece a Day (July 2021)

Marketing Coordinator
Develop, manage, and execute marketing strategies on social media platforms
Engage with the target audience and achieve specific goals

Certificates:

Google Digital Garage - Fundamentals of Digital Marketing (June 2022)
HubSpot Marketing Software (November 2021)
Google Digital Marketing & E-commerce Professional (July 2023)

Education:

• Bachelor of Commerce (Honors Degree) in Marketing
• Humber College Institute of Technology & Advanced Learning, Longo Faculty of Business
• Recipient of Dean’s Honor List Academic Achievement Scholarship