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Brampton
Kim Lowry

Kim Lowry

Customer service specialist
Brampton, Ontario

Social


About Kim Lowry:

·       Punctual, flexible and dedicated

·       Works well under pressure

·       Productive as a team worker or individual

·       Follows instructions well and asks for clarification efficiently

·       Optimistic and charismatic, positive attitude

 

Experience

·       Sales Support – assisting sales staff in daily requests to help with their customers

·       Designing Flyers for Sales Staff – using MS Office and Photoshop

·       Letter and Memo Preparation – including distribution for the Marketing Manager, Regional Sales Manager and President

·       Commission Adjustments – reviewed daily sales and adjusted commission accordingly

·       Social Medial Updates – self-directed daily updates to company Facebook page and Twitter

·       Managing Customer Inquiries via Email and Telephone – answered customer email via website and any customer phone inquiries

·       Inventory Control – keeping record of premiums and communicating when stock needed replenishing; biannual inventory count

·       Switchboard Relief – direct incoming phone calls, taking messages and greeting visitors

·       Mass Mailing – creating documents in order to keep customers updated on any changes including labeling, assembling and distribution

·       Organize/Plan Annual Shareholder Meeting – co-ordinate hotel and meeting room, organize and mail out all information to shareholders, typing of meeting minutes, and distribution along with yearly financial statements

·       Organize/Plan Company Christmas Party and Kids Party for 100+ Attendees – reservation of hall, menu planning, hotel, set up and tear down, arranging transportation for Montreal office to Head Office location in Brampton

Education

Sheridan College 2 year program graduate with diploma in micro computer management 

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