Kirstin Dickie

 19 years of experience and knowledge in customer service I am confident that I could bring value to your company. 

A brief summary of the qualifications I would bring to your company includes
 Passionate energetic outgoing character
 Strong relationship skills to connect with clients and team members with a high level of 
professionalism
 Ability to work in a fast-paced environment.
 Proven record of providing excellent customer service
 Accuracy, attention to detail, and strong organization skills
 Fresh attitude and approach to creating new ideas to drive the business
 Passion to help others achieve healthy lifestyles with great knowledge and experience

Thank you for taking the time to consider my application. I would love the opportunity to further discuss 
how I may contribute to your continued success.

APRIL 2022- SEPTEMBER 2022
New Way Forming, Vancouver - General Labourer
 Carry out general clean up tasks on site
 Maintain a safe and clean workspace
 Assisted forklift while flagging to ensure safe traffic control
 Loaded and unloaded materials while using basic knowledge of rigging skills
 Inspected fall protection gear for team safety
 Lifted heavy items up to 80lbs
 Operation of hand and power tools
DECEMBER 2013 - MAY 2021
Shoppers Drug Mart, Port Coquitlam - Cosmetic Manager
 Endured that store's Cosmetic Department objectives were achieved with increment event 
planning
 In addition to exceeding my personal sales goals each year, my team exceeded increases yearly
 Managed financial resources, scheduling, mix of business and performance reviews
 Provided inspired leadership skills to coach and mentor
 Stayed up to date on products /promotions and trends to guide staff to continue learning
 Ensured delivery of excellent customer service through fast and accurate processing of orders, 
communication, and coordinating with other vendors to resolve specific issues.
 Built and maintained business relationships with clients and vendors by providing prompt and 
accurate service to promote customer loyalty.
FEBRUARY 2009 - 2013
Clinique, Coquitlam - Accredited Counter Manager
 Responsible for sales and ran a +5% increase of sales
 Executed counter business plan and expectations
 Coached and motivated consultants to achieve the highest level of Clinique training

 Executed counter merchandising guidelines
 Created and executed action plans based on a marketing calendar
 Mentored skills at regional meetings to help other peer counter managers

Universal Heath + Safety, New Westminster- Traffic Control Person
JANUARY 2016
Hilltop Academy, New Westminster- Certified BCRPA Personal Trainer
SEPTEMBER 2010
Clinique, Vancouver- Accreditation of Management Certification
MAY 2004
High School, Ontario - Diploma
Awards
Clinique Diamond C Pin for personal sales exceeding $250,000