Kwabena Twum-Lantey

I am multi-talented and multi-skilled in Customer Service with previous Tim Hortons' experience and training, an excellent team play, energetic and attentive to detail. I give 110% in any role I find myself in and I am a fast learner. I recently moved from St. John's NL to the Fraser Valley BC and I am looking for a full time entry level role in as kitchen staff, restaurant dishwasher or customer service role.

Counter Staff                                                                                                 November, 2022 - April, 2023

Tim Hortons, St. John’s Newfoundland & Labrador

• Received and prepared orders
• Processed sales or payment
• Provided customer service

Project Officer                                                                                            September 2019 - August, 2022

Dt Innove Limited, Tema Ghana

• Liaise with project personnel to execute project plans and achieve set target
• Report on project progress
• Ensure the availability of materials and human resources required for a project
• Supervise the operations of project
• Ensure compliance with project quality standards
• Monitoring the project progress to identify areas that require improvement

Warehouse staff                                                                                                        July, 2016 - June, 2019                                                         

Naybek Limited, Tema Ghana

• Sorting of products
• Packing and handling of products
• Labelling of products
• Arranging of products according to batch numbers
• Checking for expired and contaminated products

Support worker (Voluntary)                                                                               August, 2014 - May, 2016

Children with special needs, Hope Children’s Home, Accra Ghana

• Professionally providing supervision and development support for the children
• Providing assistance and care
• Providing psychosocial and emotional support

Sales Representative                                                                                  August, 2013 – November, 2013 

Republic Bank, Tema Ghana

·    Coordination of team activities 

·     Prospecting 

·     Marketing of bank products 

·     Customer service 

·     Financial advisory services 

·     Preparation and execution of call plans and preparation of call reports 

Mathematics Teacher                                                                                            October, 2011 - June, 2012

Tema Parents’ Association School, Tema Ghana 

• Teaching Mathematics
• Counselling pupils
• Setting and grading examination performance

• M.A Economics                                                                                           September, 2022 – April 2023

Memorial University of Newfoundland 

• Bachelor of Arts (Economics)                                                                       August, 2007 - May, 2011

University of Ghana

• West Africa Senior High School Examination                                      September, 2003 -May, 2006 

Business Option

Our Lady of Mercy Senior High School